Repair Internet Connection By
Troubleshooting Wireless Network Problems
Home network troubleshooting:
Wireless network problems are a very common occurrence in today’s world, where Internet connectivity is a global necessity for daily life.
Every home wireless network has its own unique environment and set of wireless circumstances.
WHNME has put together a situational approach to resolving wireless Internet connectivity issues.
Home network troubleshooting takes an administrators approach.
Our plan of attack on resolving wireless network problems uses a combination of tcpip tools, utilities and wireless network troubleshooting experience.
Follow through and select the route that best describes your situation.
Remember to pay close attention to procedure.
The most common mistake troubleshooting wireless networks is being overly impatient and assuming what you’re told to try has already been done before.
Home Network Troubleshooting
Network administrators have calmness about them as they address network related issues, even while everyone else is running around like the buildings on fire.
They obtain this calmness from 3 very basic facts:
- They already know that the network will be fixed, and that order will be restored to the wireless network, so there’s no need to get upset.
- They understand how the network was built from the individual building blocks, and if necessary can be broken down and put back together one piece at a time until the network is operating.
- Administrators know their network very well, and 97% of their calmness comes from the curiosity of what the problem might be, so they can add it to their arsenal of knowledge when troubleshooting wireless networks in the future.
We would like to teach you this same composure and we’ll start by explaining each wireless network troubleshooting path, so that you can understand the plan of attack, beginning at A and ending up at Z with a working wireless network.
Common Wireless Network Problems
No Internet connection: (All computers)
The home network troubleshooting procedure for Internet connection loss to the entire network starts by verifying if it’s in fact the entire network or just one individual computer.
If there are more wireless enabled devices (computers, smart phones, tablets, etc.) connected to the network, isolate the problem by attempting to connect to the Internet from another known working device on the wireless network.
If there are no other devices to verify if it’s a network related issue, or Internet connection cannot be established from another known working device connected to the network, follow the Repair Internet Connection procedure for “Entire Network”.
One computer has no Internet connection: (Individual computer)
If you have determined that the loss of Internet connectivity has been isolated down to an individual computer system on the network, then home network troubleshooting will begin focused on this system.
The Repair Internet Connection procedure for “Individual Computer” is a bit more involved then a general network related issue, but we are prepared to stand by you and assist you through the process of regaining Internet connection.
Wireless network problems that are isolated to an individual computer can originate from a wide range of possibilities, so we’ll be following our Internet Connection Repair procedure for “Individual Computer” until the issue is resolved.
TIP: Always keep records of wireless network problems that occur on your home network, and document how you resolved the issue by keeping entries in a log book pertaining to each incident. By documenting your previous results, in time you will become more familiar the behavior of your wireless home network.
If you are experiencing unforeseen anomalies during the wireless home network troubleshooting procedures and need further assistance, just “Ask Us A Question!” and our friendly support staff will be glad to assist you.
That’s it! We hope you follow our network troubleshooting procedures completely and accurately, and also submit any suggestions you may have to improve our wireless network troubleshooting information in our strive for quality and excellence.